For the past 24 years, I have run my own home renovation business.
Being a small business owner, I have learned many lessons in what it takes to be successful.
Communication is paramount, listening and understanding clients needs, and answering questions is essential to achieving and exceeding clients needs and expectations. Honesty and integrity are also a huge part of keeping clients for years. I am a firm believer in word of mouth advertising. If you are honest, caring, compassionate, and a good listener, you will have returning clients for life and can be successful.
These simple things are what keep my clients using my services and passing on my card to friends and family.
Weather your a returning client or a new client I will always use these simple practices to ensure the best outcome for you!